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In previous versions of the Office software, it was difficult to troubleshoot the necessary rights needed to see specific records of a particular module.  For instance, if an employee was unable to see a certain GL account, in previous versions, the user would first have to find an employee with rights to the GL account, determine what department(s) the GL account was linked to, and then proceed to find an Administrator who could add the necessary departmental rights. 

In versions 5.9 and above, an enhancement has been added to help simplify this process.  Specifically, employees can now select the Active button on a specific module’s Grid to pull up All Records. Any instance of the module an employee does not have rights too, will have a grayed-out italicized font.

Use Case

An employee just changed rolls roles at the Club, and is now unable to view a G/L account that he needs to view. By troubleshooting appropriately, he can now request the proper access level from his Club Administrator.

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