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Accessing the Tool
Once in the Paycloud Admin site, click on Gofer to access the Gofer toolset.
Note: Paycloud Admin URL will appear as follows: https://CLUBNAMEadmin.clubepay.com/. If you do not have your username and password, please contact support for assistance (support@clubessential.com).
Review Statement Processing Errors
When changes occur to the source data files, processing errors may occur during the time of data translation, and will need reviewed and corrected to ensure statements and ticket details display appropriately.
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Note: Additional options for handling other error types will be made available in the future. For additional errors or questions, contact support@clubessential.com for further assistance.
Best Practices
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