Introduction

Video

This video provides an overview on the Courts Reservation System.

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Accessing the Tool 

From the respective Courts Dashboard (Tennis, Squash, Racquetball, etc), click “Manage Blocked Times” as shown below. 

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The “Blocked Time Manager” window will appear. 

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Add a Basic (One-Time) Block 

Creating a single block takes only a few steps.  This would be done when a Club would like to block Members from playing on a Court or Courts at a specific date and time.   

To add a basic block: 

1. 1. Type in the Block Title (Optional).  This title will be visible to the Members when booking Court Reservations.

   2. Ensure Court Grouping is proper.

   3. Template should remain on Admin Booking Only.  This ensures Members will not be able to reserve Court times during this window.

   4. Select the start date of the date to block.

   5. Enter the 1st and last timeslot to block. Tips: The clock icon can be used to select a 30 min interval. For other intervals simply type in the time.  The box is intelligent, meaning you can type in many ways such as “1310” or “110pm” for 1:10pm, or “832” for 8:32am. In other words you don’t need the “:”, or “am/pm”.

   6. Designate where the Block is to occur.  To block all Courts in the Court Grouping, uncheck the “Select Specific Courts” option, or check the “Select Specific Courts” option, and choose the “Select All” feature.  To choose specific Courts, check the “Select Specific Courts” option, and check the Court(s) where the Block will occur.

   7. To complete the block, click the “Add Blocked Time” button at the bottom-right.

       

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Once added, Block Title will be visible on both the Admin and Member Court Sheets, and will not allow Members to book during the block. 

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Also note it is possible to control/change how the Court Times will appear on the Court Sheet by utilizing the “Styling” tab.  

The Background and Text Color of how the Block appears on the Court sheet can be edited here. 

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Editing One-Time Block 

To edit an existing one-time block, click, Manage Blocked Times. 

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Navigate to the “View Blocks” tab.  Then, click on the desired block to edit or delete. 

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Add a Recurring Block (Block Series) 

Frequency 

The frequency setting is used to set recurring blocks called a series. For example, Friday Night Couple’s league could be set up as a weekly block series. 

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End Date 

The end date is often important for recurring blocks but it isn’t required. A block series can be set to extend until the Courts Admin removes the series.

 Check the “Select end date?” option to open and populate the “End Date” field.  Click “Add Blocked Time” when finished. 

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Editing Block Series 

To edit a block series requires removing the series and then re-adding it. 

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Use Block Templates - Choose Booking Rules 

A standard block simply closes the time so members cannot book. However, blocks can be used for more than just closing the time.  

By adjusting the block template setting, they can also be used to adjust who can book or what Court times are on the sheet. 

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For example, seasonal Court times can be controlled using blocks. This can also be done with the schedules for more advanced Court sheet configurations. 

Blocks can be also used for basic event sign ups. For example, a “Women Only” block can be set to recur weekly on Thursdays 8am-10am.

This would allow only males to book the Court times during this window.

Shortcut to “Copy” Blocks 

Sometimes similar blocks are needed throughout the month or year but not on a regular frequency. For these cases a shortcut may be used to copy blocks, requiring only a quick change to the date. 

Steps: 

1. Add a block which takes you to the “View Blocks” tab to see the newly created block. 

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2. Click the “Add/Edit Block” tab to load the same settings for the block created in step 1.

3. Change the settings for the new block. Often this would be just changing the date.

4. Click “Add Blocked Time”. This copies the block but with the new settings such as the new date. 

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5. Repeat as needed. 

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FAQs

Q. How do I set up block templates?

A. Please contact the Res Team or your Project Manager for assistance with creating templates.

Best Practices

Before adding or editing a block it is recommended to load the date on the tee sheet.  The block manager automatically starts on the same date as is loaded on the tee sheet.

Downloadable Guide

Courts - Block a Court - Manage Blocked Times

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Table of Contents

Table of Contents
minLevel 1 maxLevel 7 exclude Table of Contents

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Overview

The Courts Reservation system is used for any racquet sport or sports that require courts.

Required Permissions

• Courts, Reservations, Spa and Other Reservations Administrator

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Accessing the Tool 

1. As an Admin, you’ll primarily be working with the Courts Admin Dashboard. 

2. The Courts Admin Dashboard location may vary depending on your website’s design, but is typically housed as a link in the dropdown navigation under your racquet related section (IE, Tennis).

Courts Admin Dashboard Overview

The Admin Dashboard is where you will be managing the reservation system to: book on behalf of members, obtain reports, altar court booking times, etc.

1. The calendar will default to today’s date, but you may use the datepicker to move forward or backward in time as needed.

2. Open times on the calendar which will be denoted in white or light blue. To make a reservation, click on any open times. This will launch the booking window. 

3. Reserved times will be in green

4. Blocked timeswill be in dark blue.

5. There will be two click to edits above the calendar for Daily Notes. The first click to edit is for members only and will show on the booking calendar visible to members. The second click to edit is for Admin Notes, which will only show on the Admin Dashboard.

6. At the top left, there is aPrint Version link. This will allow you to print off the calendar for offline use.

7. The Administration link at the top of the Dashboard allows you access various other functions. Hover over Administration to access further functions such as reporting, managing the waitlist, and special events.

8. Manage Block Times allows you to add or edit blocks in the system. 

9. Recurring Reservations allows you to edit any recurring reservations stored within the system.

10. Manage Waitlist allows you to view any members on the waitlist.

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Best Practices

FAQs

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