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Video
This video provides an overview of how to use the Axis tool functionality to Cross Market.
Note: Sections of the video have been referenced below with corresponding times in the video for ease of access
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| 0:18 | 3:32 | |||
| 1:23 | 4:02 | |||
| 1:55 | Editing Online Member Statements | 4:57 | ||
| Editing Event Notifications | 2:05 |
Content
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Table of Contents
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The following questions can be used for surveys:
- Multiple choice
- Multiple select
- Fill in the blank
- True/False
Use Case(s)
Clubs looking to gain feedback or additional information from members within the website.
Creating a Survey
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This will take you to the Edit Survey page where you may add content to the survey.
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Click the Edit Introduction button to launch the Axis Editor.
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Adding Questions
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The Survey consists of 3 types of questions:
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Click Save once finished.
To Add True/False, click the True/False button.
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Question Organization
You can reorder questions by entering the question number you would like it to be, while also changing the number of the question it will be replacing.
From here, you may also Remove Questions by click Remove Question; or Delete the entire Survey.
Once changes are complete, you can click “Save Survey” to save your changes.
Previewing Survey
You can preview your survey by clicking the “Preview Survey” button before distributing the survey.
This will pull the survey as it will show to members.
Distributing Surveys
Click the “Distribution” tab to set up distribution.
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Once the Survey is sent out and completed by your members, you can go back to the Survey Manager to view the results.
In the Survey Manager, click the image of the bar chart, and then select your distribution or all distributions.
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Exporting Results
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Then click the Export button and a .CSV file will be downloaded and can be opened in Excel.
FAQs
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Best Practices
- Surveys are often more effective if made anonymous, so members can answer more honestly.
- Try to keep surveys short, which will encourage members to take surveys. Longer surveys are time consuming and can be cumbersome, which can deter members from filling them out.
Downloadable Guide
