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Table of Contents
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Overview
Reporting is used to show Average Ticket times and to report on specific tickets. Used to apply a metric for how the kitchen is doing in regards to getting tickets out of the Kitchen in a timely manner.
Required Permissions
Accessing the Tool
Log in to your mPOS system using your PIN.
Select the Flyout Menu
Image Removed.
Choose Mobile POS Config.
Image RemovedSelect KDS.
Image RemovedChoose the Reporting tab.
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Reporting Landing Page
You have 2 types of reports that you can run:
Image RemovedAverage Ticket Times - Used to give an Average of ticket Prep, Sell and Serve times.
Ticket History - Used to give specific details of a ticket’s Prep, Sell and Serve times as well as Area, Server, and member information. Will also show the Ticket Audit report.
Average Ticket Times
To run the report for Average Ticket Times, Select the Average Ticket Times option and:
Image RemovedEnter Station to be reported or choose All for all stations.
Choose the Start Date that you wish to begin with.
Choose the End Date that you wish to stop with.
Choose the Day of Week that you wish to report or choose all.
Choose the Start Time that you wish to run the report for.
Choose the End Time that you wish to run the report for.
Choose to organize by Date, Area, or Station
Select Run Report
Once you have ran the report, you have 2 options for what can be done with the report:
Export To CSV
Print
Ticket History
To run a report for a specific ticket, choose Ticket History and:
Image RemovedEnter the Ticket Number.
Select Run Report.
Once the Report is ran you will see information about this specific ticket. You will see the ticket number, Date, Area Name, Table Name, Member Name, Prep and Serve times, Coursing times if coursing is turned on, and the Ticket Audit.
Image RemovedImage RemovedLike with the Average Ticket Times report you can also Print or Export to CSV.