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Table of Contents
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Content
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Please Note: Classic POS is the main POS program; tickets created in either Mobile or Classic can be edited, closed, or reopened in Classic POS. Whereas Mobile POS tickets can only be accessed, closed, edited, or reopened only in Mobile POS.
Use Case(s)
Golf Staff wants to check in and settle Members at the first tee, creating a smoother more unified experience for Members and the Club.
Golf Staff would like to continue to check in and settle Members from Classic POS in the Golf Shop.
Please Note: While Classic POS knows which reservations were paid for in Mobile POS, previewing a ticket that was generated in Mobile POS, must be done through Mobile POS itself.
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Tickets that have been paid in Classic POS will show here in gray. There is no check box for these as you are not permitted to take action on these within the Mobile POS; only in Classic POS where it was settled.
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Admin Notes
When Admin Notes are added for a tee time, they will display beneath the booking, as seen here.
A Read-Only Tee Sheet is available to provide a quick look at up coming Tee Times.
Classic POS
Tee Times are visible in the Classic POS under the Tee Times tab.
All Tee Times are listed here by Date and can be filtered by Course as well. Tee Times that have been fully paid for show in darker green and those that have been partially paid show in yellow. You can use the Filter dropdown to remove those groups that have fully paid by clicking Filter and choosing Not Paid.
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Create Ticket allows the User to select which Member is responsible for charges and for who. Once that is selected, the User can then settle the ticket within Classic POS.
Settlements remain the same for Classic POS. Member Charge and Create Ticket both function as normal and will automatically sync and show as Paid in the Mobile POS Tee Times tab.
CMA/Classic/Mobile POS
All systems work together synchronously. Mobile POS and Classic POS both reflect all charges upon Settlement.
If a reservation is paid for in Mobile POS, Classic POS will show that the next time the grid refreshes. If you pay for a reservation in Classic POS, Mobile POS will show that the next time the tee sheet refreshes.
For example, when a Member is checked-in and settled via Mobile POS, Classic POS will also reflect those changes highlighting the paid Member(s) in green and listing them under the paid column, shown here.
Further, when the Tee Time is clicked, Classic POS will provide information on where the ticket came from, who paid, and allow the User to view, re-open, or delete the ticket.
Please Note: Classic POS is the main POS program; tickets created in either Mobile or Classic can be deleted or reopened in Classic POS. Whereas Mobile POS tickets can only be deleted or reopened only in Mobile POS.
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Common Questions and Concerns
Q: How often does the Mobile POS Tee Times page refresh? Are my changes automatic?
A: The Mobile POS Tee Times will refresh on its own every three minutes. You can manually refresh to see changes before that three minute mark by changing dates and then reverting back. We will also be adding a “Refresh” button.
Q: What if we have a Card present transaction instead of a Member Charge?
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Q: How can I switch the view between courses when using Mobile POS Tee Times?
A: Users can toggle between Courses by the Tee icon in the top right corner of the screen, shown below.
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