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Overview

A rain check is a mechanism that enables a Club to issue a "credit" for a Tee Time paid for, but not yet played.  It allows the Member to redeem the "credit" in the future.  System generated Rain Checks can be issued and redeemed using the Office System.  In this document, we will discuss how to issue and redeem a Rain Check.

Use Case

A Golf Outing gets rained out and the member would like a Rain Check to return to the club at a later dateThe Manage Timekeeping Module allows users, with the proper permissions, to edit an Employee’s existing Timesheet, create a new Timesheet, and delete a Timesheet. Timekeeping can be managed in both the POS and the Back Office System. In this guide, we will review each option.

Use Case

An F&B Manager needs to edit the clock in time of a Server who forgot to clock in.
A Pro Shop Employee clocked out under the wrong Job Code, and the Pro Shop Manager needs to update the Job Code on their Timesheet.
An F&B Manager needs to delete an existing Timesheet, and create a new Timesheet for one their Servers.


Content

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Rain Check Setup

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Manage Timekeeping in the POS

In this section, we will review the proper procedures to follow when Managing Timekeeping in the POS.

Please Note: Only users with the proper permissions will have these options available at the POS.

Accessing the Tool

 

To access the Timekeeping tool in the POS:

1) Log in to the POS as normal and select Timekeeping

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Best Practices

Set up buttons for both Rain Check Items (Issue, and Redemption) on the POS main screen for easy access.

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