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Hover over the Admin Bar, click Surveys under Communication.
Note: The layout of where the Survey Manager is located may be slightly different based on club, but functionality is the same.
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To create a new survey, select the “Click here to add new survey” link, and then enter a name for the survey and description.
This will launch the Edit Survey screen.
Here you can add:
- Name
- Description
- Start Date
- End Date
- Make Anonymous
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Click Save Survey to continue.
This will take you to the Edit Survey page where you may add content to the survey.
You may add an Introduction Header to the Survey with any additional information on the Survey.
Click the Edit Introduction button to launch the Axis Editor.
In the Axis Editor, you may add text and imagery. Save once complete.
Click the Edit Confirmation button to launch the Axis Editor. The Confirmation message will appear once a member has filled out and submitted their Survey.
Adding Questions
Next, you may start Adding Questions to the survey.
The Survey consists of 3 types of questions:
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To Add a Multiple Choice Question, click the Add Multiple Choice button.
Multiple Choice questions allow you to enter up to 5 answers and offer the ability to select more than one answer by checking the corresponding check box below the question text.
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Click Save once finished.
To Add True/False, click the True/False button.
True/False only allow you to enter question text.
Click Save when finished.
To Add Text, click the Add Text button.
Add Text only allows you to enter question text.
Click the Save button when finished.
Question Organization
You can reorder questions by entering the question number you would like it to be, while also changing the number of the question it will be replacing.
From here, you may also Remove Questions by click Remove Question; or Delete the entire Survey.
Once changes are complete, you can click “Save Survey” to save your changes.
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Previewing Survey
You can preview your survey by clicking the “Preview Survey” button before distributing the survey.
This will pull the survey as it will show to members.
Distributing Surveys
Click the “Distribution” tab to set up distribution.
Next, click the “Click here to send this survey to a new group of users” link.
You will now be taken to the Blast Email Module where you may select recipients and compose an email. The Survey will attach to the bottom of the email automatically.
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Viewing Results
Once the Survey is sent out and completed by your members, you can go back to the Survey Manager to view the results.
In the Survey Manager, click the image of the bar chart, and then select your distribution or all distributions.
You can then view the results.
Click on each question to receive detailed results for each.
You can select the “Show Graph” link to view a chart of the results.
Graph Results:
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Exporting Results
You can also export survey results by clicking the button under the distribution select drop down on the Survey Results page. You can then select what details about the member you would like to include in the export. Next, select your Export Type:
- Classic
- One Record Per Line, Choices Ungrouped
- One Record Per Line, Choices Grouped
You can also select the “Show Header Text Questions” checkbox if this information is relevant. They are excluded by default.
Then click the Export button and a .CSV file will be downloaded and can be opened in Excel.
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A: Members are required to log in to the site because surveys cannot be accessed by the public. While the results from the survey will be anonymous, whether or not they have completed the survey will still be tracked.
Best Practices
- Surveys are often more effective if made anonymous, so members can answer more honestly.
- Try to keep surveys short, which will encourage members to take surveys. Longer surveys are time consuming and can be cumbersome, which can deter members from filling them out.
Downloadable Guide
Axis - Cross Marketing - GuideSurveys