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Introduction

As an Admin, you may need to book on behalf of members from time to time. You can book on behalf of members using the Courts Admin Dashboard CalendarReserving a Court online is an easy way to book your next match or to register for upcoming events and tournaments. Court Reservations will allow you to access court reservations, court details, and event registrations.

Use Cases:

  • Assist a Member With Reservations

  • Bookings That Only Allow Admin Booking

  • Editing/Canceling Reservations for Members

  • Book Court related sports such as: tennis, bocce ball, pickleball, etc.

  • Save reservation details to your personal calendar

Video

This video provides an overview of how to Reserve a Court for Members.

Note: Sections of the video have been referenced below with corresponding times in the video for ease of access

Total Video (Length)7:33   
Accessing Tennis Admin Dashboard0:10 Viewing/Editing All Blocked Times4:48
Block Example0:31 Editing a Block5:56
Managing Block Times0:56 Removing a Block6:29

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Content

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Accessing the Tool 

 To access the Courts Booking Calendar, go to the Courts Admin DashboardBooking Calendar. The location may vary depending on your club’s navigation structure.

 Image RemovedThe Courts Admin Dashboard will allow you to book on behalf of members/guests, and allow you to access various Administration tools.Image Added

 

The Courts Calendar will default on today’s date.

Using the datepickers, you can move forward or backward in time as needed.

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The calendar is color coded to easily see if the slot is open, booked, or booked for an event.

    • White & Light BlueGreenopen and available to book. 
    • GreenLight Grayreservedheld by another user.
    • Dark BlueGray: unavailable.
    • Yellowreserved for an event (tournament, clinic, etc.).

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Booking a Court 

Click on any open time slot to begin booking (open time slots are in white or light blue).

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If a member is bringing a guest and you have the guest information, it is advisable to use the New Guest option in the Player Fields. This will store the guest’s information which allows you to track this information for future use such as:

    • Booking Reservations
    • Prospecting

 to add the guest to a future reservation faster.

To add a New Guest, click New Guest.

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The Comments section is used for member notes, and is visible to members.

 

Admin Notes is only visible to Admins, so this is used for internal communications only.

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Recurrence allows you to set up a recurring reservation based on the current reservation settings.

 

Debug is only used for Clubessenstial employees, so this tab should be disregarded.


Click Make Reservation to save the reservation.

 


Editing/Canceling a Reservation

You can easily edit or cancel a reservation for a member by clicking on the reservation from the Court Calendar within the Court Admin Dashboard.

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Downloadable Guide

Courts - Admin Member Booking