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Overview

 TTee Times can now be accessed via the new Mobile POS as well as in Classic POS. These options allow Staff the freedom to Settle Tee Time charges from anywhere at the club, even at the first tee, with seamless integration across platforms. This guide covers how Check-In and Payments works for both Mobile POS and Classic POS.

Please NoteClassic POS is the main POS program; tickets created in either Mobile or Classic can be edited, closed, or reopened in Classic POS. Whereas Mobile POS tickets can only be accessed, closed, edited, or reopened only in Mobile POS.

Use Case(s)

  • Golf Staff wants to check in and settle Members at the first tee, creating a smoother more unified experience for Members and the Club.

  • Golf Staff would like to continue to check in and settle Members from Classic POS in the Golf Shop.

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Mobile POS

Dashboard Overview

To access Tee Times on Mobile POS, Users will click on the newly added  Tee Times tab, as seen below in a retail Sales area. If you use the Clubessential Tee Sheet and you do not see this option, please contact us.

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The Tee Times tab will open the weekly view of the Tee Sheet. Upon opening, the Tee Sheet will autoscroll to auto-scroll to the current time. Click a day to switch dates. The tee time or individuals can be tapped to show the menu options to Create a Ticket or to Member Charge, as shown below.  Image RemovedYou will see the following menu options along the top bar:

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  1. Member Charge All - This allows the user to quickly Member Charge all unpaid Tee Times for the selected course/day.
  2. Tee Time Admin Dashboard - This takes the user to the admin dashboard on the club's website. 
  3. Refresh - This allows the user to manually refresh the Tee Times dashboard to pull in any changes made on the website. Please note - this does automatically refresh every 60 seconds as well. 
  4. Search - This allows you to search the selected course/day for a specific Member or Guest's tee time.
  5. Date Selection - Click on a date to move back and forth when viewing reserved tee times. Arrows show on either side to view a previous or future week.

Tee Time booking details include the Member or Guest Name, Round Length, Course Transportation Fees, and any Greens Fees or Guest Fees, as seen below. Image Removed

Using the check marks mark for multiple tee times allows you to add multiple Members/Guests to a single POS ticket. This can be particularly useful when checking in large groups that are not all paying individually. Tee Times shown in blue mean that they have not been charged yet.

Image ModifiedYou can view a Member or Guests's tee time by tapping on the magnifying glass and typing their name into the search field. This will search the selected course/day.

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Please Note: While Classic POS knows which reservations were paid for in Mobile POS, previewing a ticket that was generated in Mobile POS, must be done through Mobile POS itself.

Tee Times Check-

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in and

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Settlement

To check-in and charge in a Member or Guest, Staff has Users have two options:

  1. Select individual players player by tapping the checkbox to the right of the Player’s name.Image Added

  2. Tap the time listed on the left, which will select all Players for that specific tee time.

Payments

Payments can be handled by Member Charge or Creating a Ticket.

Member Charge - This option will allow the User to select multiple Members, select Member Charge, and the system will then create a ticket for each Member and charge the ticket  to the corresponding accounts. Once the User selects a Member or Guest, the following options will appear to complete check-in and settle the ticket:

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  1. Create Ticket - This

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  1. allows the User to create a ticket for each Tee Time and assign it to the reserving Member or first Member on the Tee Time. Use the Select All to pay for all players in the given Tee Time. The Member can be changed from Mobile POS Payment screen.

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  2. Member Charge - This allows the User to quickly member charge the reserved tee time.

Once Members are Paid in Mobile POS, their booking will now appear in yellow on the Tee Times tab. If the booking has not yet been paid it will reflect in blue here.

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Tickets that have been paid in Classic POS will show here in gray. There is no check box for these as you are not permitted to take action on these within the Mobile POS-; only in Classic POS where it was settled.

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Please Note: Tee Times that have not been settled will show the red dollar sign. 

It is possible to quickly Member Charge all unpaid Tee Times for the selected course/day. Use the person Icon to member charge all.

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Guest Charges

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