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Table of Contents

Overview

This guide will demonstrate how to download the Citrix Workspace App on both Windows and MAC as well as the steps to setup with app on your workspace.

Please Note: Citrix does require Two Factor Authentication (2FA). This is either a separate app on a mobile device or a browser extension like Google Authenticator in Chrome. This should be enabled before getting started on this process.

Required Permissions

  • Admin access to install software on device

  • Access to two factor authentication app or chrome extension (Required for initial set up and every subsequent log in.

Download & Install Citrix

  1. From any web browser, navigate to Citrix Downloads

  2. Using the left hand drop down select Citrix Workspace Apps

For Windows

  1. From any web browser, navigate to Download Citrix Workspace App for Windows LTSR 2203.1

  2. Click on the Download File button.

  3. After the file is downloaded, locate the CitrixWorkspaceApp.exe file. Right click on it and run as administrator.

  4. Click Start.

  5. Accept the agreement and click Next.

  6. Checkmark Enable App Protection.

  7. Click Install.

  8. Click Finish once the installation completes.

  9. You must restart your computer to complete the install. Select Yes to restart your computer.

For MAC

  1. From any web browser, navigate to  Download Citrix Workspace App 2203.1 for MAC

  2. Click on the Download File button.

  3. After the file is downloaded, locate the CitrixWorkspaceApp.dmg file and run it. Select Install Citrix Workspace and then click Allow.

  4. On the Introduction page, click Continue.

  5. On the License page, click Continue.

  6. Click Agree to accept the terms of the License Agreement.

  7. On the Installation Type page, click Install, then click Continue and then Close.

  8. Locate Citrix Workspace in Finder/Applications.

  9. Click Cancel on the Add Account screen.

Note: If planning on using multiple devices

Logging into Citrix

  1. Navigate to https://clubessential.cloud.com.

  2. Authenticate on the login screen by entering the domain credential provided by Clubessential; entered as follows: domain\username and password.
    *Example: cecloud\cmatest1
    Please note: Click here for instructions to enable two-factor authentication within Citrix.

  3. Click Detect Workspace.

  4. Check Always allow clubessential.cloud.com to open links of this type in the associate apps and then click Open Citrix Workspace Launcher.

  5. You are now logged into the Citrix Workspace app. You will use this app to access your Clubessential Office application (CMA). If you are ready to access your Clubessential Office application (CMA), please follow the steps below for logging into CMA.

Logging into CMA from the Citrix Workspace App

  1. From the main Citrix Workspace web page, click the drop down for Apps and then click All Apps and then click Clubessential Office to open the application.

  2. You will immediately be taken to the Clubessential Office authentication screen. Your username and password will be different than what you used to login to the Citrix Workspace web page. Clubessential will provide you with your credentials once ready. Enter your Username and Password and click Login.

Best Practices

  1. You can add Clubessential Office to your “Favorites” within the Citrix Workspace app for easy access. Click the empty star icon in the upper left hand corner of the Clubessential Office application to favorite it.

  2. Make sure to save all your working documents before restarting your computer during install.

FAQs

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