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Table of Contents

Overview

  • Mobile Ordering empowers your members to quickly and conveniently order food from your Club’s Mobile App, for pick-up or delivery (optional) at Club locations. Because mobile ordering directly integrates with your Clubessential Office system, orders entered into the Mobile Ordering application appear in the Mobile POS system, and fire the related tickets to the kitchen/bar printer(s) seamlessly. Setup and configuring Mobile Ordering is done in the Clubessential Office Management System. Additionally, because the app fully integrates with the Office system, Member Profile information auto-populates notification contact info for Member’s ease of use.

Required Permissions

  • Admin

Accessing the Tool

Club Admins have full access to configure the mobile ordering experience for their members within the Mobile Point of Sales Config Site.  To configure Mobile Ordering for an Area, launch into your Mobile POS and enter your pin. 

  1. Select the Flyout Menu

  2. Select the Mobile POS Config option

  3. Select Mobile Ordering

  4. Choose Areas Tab

Areas Landing Page

You can: 

  1. Create a new Mobile Order Area 

  2. Export the list 

  3. Print the list 

  4. Refresh the list

Selecting the New icon takes you the Area Naming and Connecting screen to: 

  1. Name the Mobile Order Area, 

  2. Attach to a CMA Area

  3. Attach a Default Server Employee to the Mobile Ordering Area

  4. Save

Edit/Delete Mobile Order Areas

To Edit or Delete an existing Mobile Order Area:

  1. Select the check box to the left of the Mobile Order Area

  2. Choose Edit

  3. Choose Delete. If you choose to delete, you will be prompted to confirm.

Best Practices

FAQs

  • Q: What is the Server Employee?

  • A: Server Employee is the employee that will be attached to all mobile orders made through this mobile order area.  It is recommended that you use a generic employee so as to not cause issues with regular servers clocking out for their shift if the Mobile POS has tickets open that are not closed.  

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