Enhancements

• Added ability to Schedule Payments for Current Balance.

Use Case: Added the ability for a member to create a scheduled payment for their current balance as of the scheduled date. Previously, this was only an option for one-time payments. Contact Clubessential Support to enable this setting. 

• Added feature to allow for factoring Credits into balances.

Use Case: An option has been added to allow Clubs to factor in current period credits into a Member’s statement balance. This setting was created in order to enable the PayCloud Admin Auto Draft to mirror Office Admin Auto Draft behavior. Contact Clubessential Support to enable this setting.

• Added functionality allows Scheduled Payments and Autodrafts. 

Use Case: Added an option to allow Clubs to enable both types of payments, so that a Member could have a scheduled payment that covers their dues balance, and then have daily, Admin created, autodraft batches to pay off day-to-day purchases. Members can use different payment accounts for each type of payment if desired. Contact Clubessential Support to enable this setting. 

• Added logic to detect system reversals and payment account errors. 

Use Case: When a payment fails for one of the reasons listed below, PayCloud will send a notification to the Member & Club Staff telling them which problems their enrolled accounts ran into so that they can fix the enrollment before submitting another payment.

The following errors should be accounted for:

• R01 - Insufficient funds

• R03 - No Account/Unable to Locate Account

• R04 - Invalid account number

• Invalid Routing Number

Return Reasons for failed payments can also be viewed by Clubessential Support & Club Staff from the Payment History Report → Edit → Response → Response Text.

Downloadable Guide