This guide will demonstrate how to download the Citrix Workspace App on both Windows and MAC as well as the steps to setup with app on your workspace.
Please Note: Citrix does require Two Factor Authentication (2FA). This is either a separate app on a mobile device or a browser extension like Google Authenticator in Chrome. This should be enabled before getting started on this process.
Required Permissions
Admin access to install software on device
Access to two factor authentication app or chrome extension (Required for initial set up and every subsequent log in.
Authenticate on the login screen by entering the domain credential provided by Clubessential; entered as follows: domain\username and password. *Example: cecloud\cmatest1 Please note: Click here for instructions to enable two-factor authentication within Citrix.
You are now logged into the Citrix Workspace app. You will use this app to access your Clubessential Office application (CMA). If you are ready to access your Clubessential Office application (CMA), please follow the steps below for logging into CMA.
Logging into CMA from the Citrix Workspace App
From the main Citrix Workspace web page, click the drop down for Apps and then click All Appsand then click Clubessential Office to open the application.
You will immediately be taken to the Clubessential Office authentication screen. Your username and password will be different than what you used to login to the Citrix Workspace web page. Clubessential will provide you with your credentials once ready. Enter your Username and Password and click Login.
This will create a pop up window with the advanced properties. The About section is at the bottom of the window. Here you can find your current version number.
Your version number should be 22.3. If that is not what is showing for you, you will need to uninstall and reinstall the program, there is not a way to backroll to the correct version number.
Best Practices
You can add Clubessential Office to your “Favorites” within the Citrix Workspace app for easy access. Click the empty star icon in the upper left hand corner of the Clubessential Office application to favorite it.
Make sure to save all your working documents before restarting your computer during install.