Set Up

• First access CMA and select System from the Module Settings Row along the top of the screen

• Select Areas from the drop down

• Select the area from the grid needed for check-in.

• Navigate to POS options

• Enable Show POS Check-in

  • Use the Lookup to choose a Member and Guest Check-in item for each of the fields.

  • Enable Allow Family Check-in (this is used when a member brings their dependents and the club wishes to include them on the check-in ticket.)

Use at the POS

• Log into a POS device connected to the area set up earlier. (it will open to the new check-in tab on the main screen)

• click the Lookup button to begin the process

• select a member in the lookup. Use the search function for easier selection
  Please Note: if Allow Family Check-in was not enabled this is the only step required)

• Next select any other family members that should be checked in as well

• add the number of guests in the party if applicable

• click OK

• If the guest counter was increased the system will move to a guest lookup. here select the guests or add new ones.

• If neither of the check-in items in office had prices associated with them the system closes the ticket

• The member’s profile can be viewed by clicking on the check-in line

• most clubs use a zero dollar member check-in item and have a cost associated with the guest item. If this is the case the system will leave the ticket open until the club closes it out to whatever payment method the member chooses. at this point the ticket can be found and operated as a normal ticket under the Open Tickets tab
  Please Note: If there are charges connected to the check-in a message will populate informing the employee the check-in could not be completed because the ticket total does not equal $0.

• If the member would like to add items to their check-in (such as snacks or cabana rental) click the checkbox to the left of the check-in and select the now populated Add Charges button
  Please Note: Only one Check-in can be selected at a time. If a dependent is selected instead of the primary, the primary will be on the ticket instead of the dependent.

• This opens the check-in as a normal ticket and items can be added before the ticket is closed.

• If more charges need added to the ticket after it is closed, simply navigate back to the check-in tab, select the check-in, then click add charges. This will reopen the ticket and allow for more charges to be applied.
  Please Note: If the employee does not have Reopen Ticket permissions the system will require an override code from an employee who does.