The Unified Platform allows Clubs to manage their Spa seamlessly across their (back) Office/CMA, Axis-Website, and Mobile Point of Sale applications; ensuring Administration, Club Staff, and Members have the tools they need to set up, book, and manage spa appointments at the Club.
Required Permissions
Website Admin
Spa Admin
Mobile Point of Sale Access
Booking a Spa Appointment
Book a Spa Appointment as a Member
This functionality is not yet available but will be coming soon.
The date will default to today's date. Click on a date within the date timeline to select a different date, or use the arrows at the beginning and ending of the date timeline to navigate to a different week. Select the date desired.
Select the ticket to be re-opened. Please Note: Re-opening a ticket will change the reservation from green to yellow in color on the Spa Tab indicating that the reservation has not yet been paid for.
Select the ticket(s) to be deleted. Please Note: When deleting open tickets associated with a reservation, the reservation will change from yellow to white in color indicating that no tickets have yet been created for the members/guests included in the reservation.
Click the Delete button.
Make Reservations Using the Admin Dashboard
Website Administrators with rights to access the Spa Admin Dashboard have the ability to access the dashboard from their Mobile POS device. From the Spa tab, click the Admin Dashboard icon.
You will be single-signed into that particular Website Spa Admin Dashboardwhere you can perform all the actions necessary to manage spa reservations. It will open within a separate tab on your tablet or computer. To navigate back to the POS screen, select the POS tab.
Best Practices
At the end of the day, ensure that all the Spa tickets for the day have been closed. Navigate to the Mobile Point of Sale fly out menu and select All Open Tickets. Close out any open Spa tickets.
You cannot edit spa reservations that have been marked as Paid/Billed in Mobile Point of Sale. You will need to delete the ticket associated with the reservation, then edit the reservation, and then create a new ticket or member charge. This same workflow must be followed when there is more than one person on the reservation and the reservation is partially paid.