Overview

Sometime the POS will freeze and will not allow you to exit. Please follow these steps to exit the POS and re-launch.

Required Permissions

Frozen - Classic POS

When you are working in the Classic POS and your screen appears frozen;

• If the Classic POS has Application Switching enabled:

  • Press Ctrl + Shift + Esc and end the task. or

• If the Classic POS does not have Application Switching enabled:

  • Try Alt+ F4 to unlock your screen.

Frozen - Mobile POS

• Close the browser completely and re-launch if accessing from a web browser. If accessing from a Tablet, follow the instructions for your device on how to force close an App.

Best Practices

FAQs