Hello and welcome to your Webinar & Video Archive!

Miss one of our previously scheduled Live Webinars? Want more info on the product? No problem. Watch at your convenience by clicking on the videos below.

Membership Analytics Predictor

Learn how to utilize Clubessential’s Membership Analytics Predictor (MAP) tool to proactively manage and respond to the individual behaviors of your members. Identify your highly engaged members and pair them with potential prospects. Re-engage your at risk members before they leave your Club. By calculating a MAP score for each of your members using various configurable factors such as money spent, reservations, and check-ins, you can continuously keep your pulse on the engagement of each member. In addition, you will learn the various ways you can view your members’ MAP scores in the system, how you can use Interactive Reports to analyze MAP scores, and how MAP scores can be used to create Dynamic Groups for targeted marketing.

Month End for New Users

Do you find executing your Membership Month End activities daunting and confusing? Join us for our Webinar as we walk you through all the necessary steps you need to take to check Membership Month End off your “to do” list. We’ll explain preliminary steps you need to take before running the Month End Wizard, how to run the Month End Wizard, and the necessary follow-up steps to ensure all your month end loose ends are tied up.

Membership Maintenance

Full Suite Users - this is for you! If you need a little help utilizing best practices when it comes to Resigned members, join us as we discuss different scenarios and options for managing your member data in the back office system and how that impacts the website!

Roster Unification

Learn how to manage your Roster Sync seamlessly across the (back) Office to the Axis-Website, ensuring you have the tools you need for managing the website Directory. Clubs can control which Member Types are included, select groups from office to sync to the website and also utilize other aspects such as the Employee sync.

Managing Your Member Groups

Learn how to manage your Member Groups seamlessly across the (back) Office and Axis-Website, ensuring you have the tools you need for managing and communicating to Groups. A Club may wish to establish several different types of Membership Groups to accomplish various marketing and communication goals. The Unified Suite provides the Club with the ability to meet these goals.